How art thou a pain in the ass? Let me count the ways...

I recently received an email telling me that my XBOX Live! account was going to be automatically renewed. Since I didn't remember activating automatic renewal when I originally purchased the subscription, it came as news to me. When I went to the XBOX Live! site in an effort to cancel the automatic renewal, surprise turned to anger as, first of all, the area to which one must navigate in order to cancel the subscription was deliberately hard to find and, secondly, I was subjected to page after page of "are you sure you want to do this?"

The PSN is free.

That is all.